With Ofcom revealing that over half of all households in Britain have Broadband, compared to just 39 per cent a couple of years ago and then a seven-fold increase over the last five years, it is no wonder that there is now a more widely spread concern that people are not getting the broadband speed that they have been promised.

This is one of the reasons why communications regulator, Ofcom, have decided to take action.

The organisation has said that they will launch a voluntary code which will mean that internet providers will have to publish their broadband speeds accurately.

This code is being put in practice in an attempt to make all broadband speeds clear to customers. There are a total of 32 providers who have agreed to reveal their accurate broadband speeds to enable customers to spot which offers who be best for them.

Ofcom have said that this idea has been put in place to make sure that people are clear between the speeds that they think they will be getting and the speeds that they will actually get.

With this new code in place there will be 90 percent of UK broadband customers catered for. This code will also mean that service providers will have to resolve any technical issues that people may experience and also allow their customers to change to a cheaper deal if the one they were on was not completely accurate.

O2 have said that they completely approve this code and have commented that it could help reduce any frustration that their broadband customers may feel if they do not have the full information.

If people aren't sure what speed their broadband is then it is possible to find out by conducting a broadband speed test that is available from many websites.

The voluntary code will make all broadband speeds clear to customers.

This new code will cover 90 per cent of UK broadband customers.

If you're not sure what speed your broadband is then you can do a broadband speed test that is available from many websites.

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